Customer reviews
Good energy gets talked about.
Below are our five-star reviews, in our customers’ own words. Long reviews may be shortened, with any gap marked “…”.
Read all reviews on Google“Ausave is hands down the most professional provider we consulted. From the start, booking an assessment with their sales team to evaluate our home's needs was seamless. Our Sales Consultant, Jarrad was really thorough, set clear expectations and patiently answered every single question we had. While we actually received slightly cheaper quotes elsewhere, we ultimately chose Ausave because their established presence gives you real peace of mind. Knowing they have a physical office and a dedicated tech team that actively monitors system performance made a huge difference. They also handled the entire government rebate process smoothly, requiring almost no effort on our part. On installation day, a team of four including two licensed electricians arrived and completed the entire setup (panels, batteries w/inverter, blackout protection and an EV charger) in just one day. The installation was immaculate and Anthony and his crew were fantastic. Shortly after, our EV charger experienced a minor known issue affecting car charging. One quick call to Ausave got Bronson to look into it and he resolved it instantly as he was able to fix it remotely right from their system. We couldn't be happier with our experience and strongly recommend going with an established company like Ausave rather than newer, smaller competitors when making such a major investment in your home.”
“Absolutely outstanding service from Felix, Marcus, Josh, Jackson, Luke and Mark from Ausave. The quality of the installation was exceptional, with great attention to detail and a really high standard of workmanship. Everyone was professional, friendly and easy to deal with throughout the entire process. What really stood out was the after-care. They were always happy to answer questions, provide assistance and make sure everything was working exactly as it should. It’s rare to receive this level of service from start to finish. I couldn’t be happier with the result and would highly recommend Felix, Marcus, Josh, Jackson, Luke, Mark and the whole Ausave team to anyone looking for quality workmanship and excellent customer service.”
“Ausave Solar sets the gold standard for solar installs. From upfront guidance to neat, top-quality execution on installation day, the entire process was seamless. Best of all, seeing the huge drop in our ongoing energy bills has proven it was worth every cent. The system runs flawlessly and the savings speak for themselves—I wouldn't trust anyone else with my home’s energy.”
“If you are contemplating a solar and battery install, I would highly recommend you use Ausave Energy. After being letdown by a couple of different installers who didn't want to take the job on because of the pitch of my roof [it is a rather steep and challenging roof], I was beginning to think it wasn't going to happen. To my rescue.....Ausave! They told me it wouldn't be a problem, and it wasn't. It was a challenging job, and I'm sure it took longer than they expected. But at no point did they grumble, just went about their business, trouble shooting as they went. I now have an amazing system, and It's pumping. I couldn't happier. It feels even sweeter because for a while there I didn't think I'd find anyone to do the job. Thanks alot boys for your efforts. I should also mention that the price quoted was very reasonable [in my opinion]. All the best.”
“After a lot or research, I chose Ausave Solar to upgrade my solar and supply a battery. Mark was easy to talk to and introduced me to Sigenergy, a brand I hadn't heard of before. I had two old systems, a 1.5kW (15 years) and 5.4kW (10 years) with separate inverters that were now well out of warranty so Mark recommended replacing both with a single new system that would provide whole house backup. This turned out to be a good decision as it was discovered one of my old roof top isolaters had burned out and that string of panels wasn't working. I decided to go with 19kW of solar and a 48kWh Sigenery battery, I wanted to put the max amount of panels I could fit on my roof and the battery be able to handle the load of a hot summer. Installation took 1.5 days, Jayden and his team turned up right on time and got stuck into the work right away. It was a big job removing all the old panels and rewiring the meter box with new safety switches. Now the system is up and running the results are very impressive with battery fully charging on all except two extremely cloudy and wet days so won't get that feeling of dread when my next electricity bill arrives. All work is neat and tidy and the guys took all the old panels, rails and rubbish away with them. The new Jinko panels are a lot sleeker than the old ones too and look great on the roof and the battery tucked away in my garage looks impressive. So all up very happy with my decision and looking forward to summer.”
“We had our battery and solar installed yesterday. I just wanted to say thank you to the team. From Jason in sales to the install team you are all a credit to Ausave Solar. Their politeness professional approach and the can do attitude was something special. I would certainly recommend your company to anyone. Once again thank you.”
“Had a good experience. Installers worked like trojans. Friendly and polite. Price was hard to beat. Workmanship looks good. Couple unrelated things to fix up after - but they were accomodating and got them sorted quickly. Highly reccomend”
“Ausave Solar has been good to deal with. Local rep. Brian was helpful. I haven't had a eclectic bill since they installed my 20 KW battery. I recommend this company.”
“It really pays to do your homework (there's so much information online now) when investigating which company to go with, so that you can ask good questions. John from Ausave came over on an auspicious day (during a power outage) to calculate how much battery capacity I would need to entirely eliminate my power bills. Turnaround time from John's visit to battery and solar panel install was 5 weeks. Yesterday Nathaniel and his team installed a 50kW battery (it looks very slick) and they did an excellent job on the solar panels and cabling install too! Very exciting to watch the battery charging up in the Sems+ App on my phone today, and so looking forward to receiving my next power bill.......for a change!”
“We had a great experience from these guys, installing 48kw Goodwe battery with 31 panels. It's a relief to know that there's still a reputable company around, valuing their customer service. Any issues that arose was dealt with professionally and quickly. I highly recommend. Aaron and Mel”
“All of the guys at Ausave were great. They installed solar and a battery for me. They were easy to deal with and great value for the products and service that they offer. The quality of service and products that they offered was far better than others of comparable price. They went above and beyond to make sure they got the components that I was chasing even when the particular inverter I was after was in short supply. Would strongly recommend to others interested in solar and/or battery.”
“The initial consultation with Mark from Ausave Energy was informative and completely pressure‑free. Mark explained everything clearly and answered all of my questions. The installation of the solar panels and battery went smoothly. The team arrived on time, were friendly, and worked efficiently. After the system was installed, Mitch took the time to explain all electrical and safety requirements clearly. The after‑sales support from Mark has been outstanding. Once again, Mark made time to talk me through how the app works and ensured I was comfortable using the system. I cannot thank Mark enough for the support provided throughout the entire process. Overall, the service was reliable and of a very high quality. I would confidently recommend Ausave Energy to anyone considering solar.”
“The installation team arrived on site at the appointed time and immediately started the installation. The team all had their appointed tasks working quickly so that each stage was ready as necessary. The installation came together quicker than expected with the whole job finished cleaned up and rubbish removed by 5pm. The team were all extremely helpful ensuring that all questions asked were answered and more importantly that we fully understood what we had been told. The team leader Felix was very professional in his approach ensuring the the installation went smoothly. The whole process from the first phone call to enquire about the system to receiving the quote via email 2 days later went extremely well making this a rather stress free experience from start to finish. The system has been installed for one week now and we are very happy at this early stage with the work carried out and the service provided by the team at Ausave Solar. Both my wife and I would have no hesitation in recommending Mitch and the team at Aussave Solar.”
“Scott from Ausave Solar was great to communicate with about putting solar on. He answered all of my questions and was very pleasant. I would highly recommend this Company. The installers were great also.”
“Solar system and battery installed over 2 days due to removal of old system. Powered on at 1:30 on a nice sunny day. It was great seeing the battery charge and run the house without any grid power that same night. Installers knew what they were doing and left the site clean. I would recommend them to others if asked.”
“Im very happy with the panels and battery Ausave Solar has installed for me. They are professional, friendly and helpful. Highly recommend this company.”
“Crew of 5 electricians and apprentices worked very efficiently together. Everything was done very professionally. Excellent service, highly recommend.”
“We used Ausave when we initially installed our solar panels & battery & have enjoyed problem free operation for over 5 years. It was time to go bigger & went back to what we know to be a reliable company! Excellent service! Scott was exceptional in explaining everything I asked with our upgrade! Such an easy process- professional, friendly & polite. Totally recommend Ausave for your solar needs!”
“I couldn't be happier with my experience with Ausave Solar! After researching for 18 months to ensure I found a reputable company, I finally chose Ausave Solar and it was the best decision. The battery choice they recommended has been fantastic, and the installation was incredibly neat and professional – attention to detail really shows. Scott is such a legend; he's always available to answer any questions I had and his extensive knowledge made the whole process so smooth. I highly recommend this company to anyone looking for reliable, expert solar solutions. Call Scott for the best service and advice”
“Had Mitch and his team from Ausave Energy install our solar and battery system. Professional and clean install. Competitively priced. Great communication through the whole process from quote to post install questions. They came highly recommended to me, and didn’t disappoint. Give them a call”
“Great experience from start to finish, Scotty explained everything and kept in contact to make sure everything was alright, answered any questions we had and made sure we were happy. Scotty is always available whenever you contact him and if not he always returns your call. All sales people should take a leaf out of Scottys book. Very happy with Ausave and Scott.”
“Just had the team from Ausave out to install my battery. It was such a smooth process; the guys were absolutely lovely to deal with and did a fantastic job. Great workmanship and great service.”
“Great install, Mitchell and his team were all over the install very professional, nothing less then perfection, clean and very tidy install and great clean up, answers all questions I had and talked me through the sigenergy app. Would not hesitate to recommend Ausave for all your solar needs!”
“I can't be happier with the Ausolar team that installed my battery today. Matt and his team were very professional, courteous and cleaned everything up after they finished. Matt guided me through how it will all work if there is a blackout etc. I am in the process of moving to AMBER as my energy provider to get even more benefits from the battery. Thanks again AUSAVE.”
“We recently had 6 solar panels installed by Ausave Energy. The whole process went very smoothly, from expert advice being given regarding placement of the panels to gain optimum efficiency, to the installation process which was effortless. Gary and his staff were amazing. We are thrilled with the new panels - they look great and we love being able to monitor each panel to see how much power is being generated at any point during the day. Our Tesla Battery is now fully charged by 1pm every day and we can't wait to receive our next power account to see the difference the panels have made.”
Customer experiences. Individual outcomes vary by household, system and electricity use.
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